Walk-in Services

Resources & Information:

Contribution Form
History of Contact Ministries
Prayer Guide for Contact Ministries (foldable version)

Housing/Rental Assistance is available, preventing eviction and establishing housing for those in need. Additionally, Contact Ministries assists families in relocating to transitional housing that may be more suitable and affordable for them.

Food Pantry: Hunger is an ever-growing issue in our community. We help many people a day with assistance in accessing food. We make referrals through formal agreements with other food pantries in our community. When available we have non-perishables for emergency situations.

Seasonal Programs include school supplies both at the beginning and throughout the school year, fans in the summer and coats, blankets, and winter clothing in the cold. Holiday assistance in the form of food and gifts are provided for both Thanksgiving and Christmas. We average about 100 families at Thanksgiving and 750 families at Christmas.

Medical Assistance for emergency prescriptions is provided, as funds are available. These funds come from some small grants and the churches in our community. Capitol Community Health Care provides medial attention for our residents. In addition, a grant from King’s Daughter’s offers financial assistance for prescriptions for individuals over the age of 55 years.

Clothing and Household Items are available to those in need. Our Basement Boutique (clothing store) is open and operated by shelter residents and volunteers every Wednesday and Friday from 9am-12pm. Although space is limited, we do have an assortment of clothing and household items to help our shelter residents and any individuals in need. We work to find donations of furniture to aid our shelter families in setting up their new homes.

Case Management: All clients’ seeking assistance from Contact Ministries must meet with one of our Case Managers for an assessment. Information gathered from this assessment along with the clients’ input and future goals are used to develop a restoration plan for the client’s future. Referrals are provided to help the client’s overcome the challenges of homelessness and unemployment. Plans of service are created based on the clients’ level of need, their personal strengths, and their personal goals. Ongoing interaction with the client and the service provider is offered to coordinate the plan. The Case Manager oversees services provided to ensure that the client and the service providers are engaged in activities related to the original plan of action.

Advocacy: Our case managers provide Client Assessment and Advocacy. We work to assess and personalize the response to all client needs. The case managers provide direct service and access available resources for the client. Follow-up management is also provided for our clients.

Transportation is provided to shelter residents to attend interviews and appointments. In addition, transportation is offered to other clients, as funds are available. Bus tokens are given to those individuals who are trying to get to job interviews, jobs, and other social service offices. Gas vouchers, bus and train tickets are provided in some situations. Contact Ministries also has vans available to take the mothers and children in our shelter to off-site training and events.

Utility Assistance is provided by Contact Ministries through prevention funds from DHS and through prevention funds from the Heartland Continuum of Care. We also access funds for these needs from area churches and private donations. Contact Ministries, through an agreement with City Water, Light and Power, administers Project Relief for our community in the fall and winter. A volunteer works with clients to pay past due utility bills, restore services, and prevent disconnects.